Customer service

How we can help?

User Area

Register, download and activate products here.

Go to the User Area

Registering a product in the User Area completes the activation process and gives you access to downloads from our server. It keeps all your license information in one place, 24/7.

Support

Experiencing technical issues or have a software question? Check here first.

Visit our Helpdesk

For technical support on installing products, compatibility, software issues (bugs, errors, glitches, etc.), the registration process (software authorization, creating and using accounts in the User Area, transferring licenses, etc.), and/or purchasing difficulties (placing an order, special offers, processing and handling transactions).


Downloads

Installers
Installation files in their latest versions for Mac and Windows of every D16 product.
Manuals
Owner's manuals for every product with alternative language versions if available.